Privacy Policy

1. Introduction

At Mounir Laala, we respect your privacy and are committed to protecting the personal information you provide when using our website, contacting us, or placing an order.

This Privacy Policy explains what information we may collect, how we use it, and how we protect it.

By using this website, you agree to the practices described in this Privacy Policy.

2. Information We May Collect

We may collect personal information when you contact us, create an order, request information, or communicate with us.

This information may include:

Full name
Phone number
Email address
Delivery or billing address
Order details
Payment-related information
Messages or information you send to us
Technical information related to website usage

We only collect information that is reasonably necessary to provide our services and manage customer requests.

3. How We Use Your Information

Personal information may be used to:

Process and manage orders
Contact customers regarding purchases or inquiries
Arrange delivery
Provide customer support
Confirm payments
Handle returns, exchanges, or warranty requests
Improve our website and services
Prevent fraud or misuse
Comply with legal or administrative obligations

We do not use your personal information for purposes unrelated to our business without an appropriate reason or consent where required.

4. Payment Information

Where payment information is required, it may be processed by banks, payment service providers, or other authorized payment partners.

We do not intentionally store complete bank card details unless required and securely supported by the payment system used.

Payment providers may process personal information according to their own privacy policies.

5. Sharing of Personal Information

We do not sell or rent customer personal information.

We may share limited information where necessary with:

Delivery and logistics providers
Payment service providers
Technical or hosting service providers
Professional service providers
Government or regulatory authorities when legally required

Only information reasonably necessary for the relevant service should be shared.

6. Data Security

We take reasonable measures to protect personal information against unauthorized access, loss, alteration, misuse, or disclosure.

However, no online system or method of electronic transmission can be guaranteed to be completely secure.

Customers should also take reasonable precautions when sharing personal information online.

7. Data Retention

Personal information may be retained for as long as reasonably necessary to:

Complete transactions
Maintain business and accounting records
Provide customer support
Resolve disputes
Comply with applicable legal obligations

When information is no longer required, it may be deleted or securely archived where appropriate.

8. Cookies and Website Technologies

Our website may use cookies or similar technologies to improve functionality, remember preferences, analyze website usage, or provide a better browsing experience.

Depending on the website configuration, users may be able to control or disable cookies through their browser settings.

Disabling certain cookies may affect some website features.

9. Third-Party Services

Our website may use or link to third-party services, including payment platforms, social networks, delivery services, analytics tools, or external websites.

These third parties may have their own privacy policies.

Mounir Laala is not responsible for the privacy practices of independent third-party websites or services.

10. Customer Rights

Depending on applicable law, customers may have the right to request:

Access to their personal information
Correction of inaccurate information
Deletion of certain personal information
Information about how their data is being used

Requests can be made using the contact information provided below.

Some information may need to be retained where required for legal, accounting, security, or transaction purposes.

11. Children's Privacy

Our website and products are not specifically intended to collect personal information from children.

If we become aware that personal information has been provided by a child without appropriate authorization, reasonable steps may be taken to remove it where necessary.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, services, business practices, or legal requirements.

The latest version will be published on this page.

13. Contact Us

If you have questions about this Privacy Policy or the way your personal information is handled, please contact us:

Mounir Laala

📍 Address:Cité de l'Indépendance, Rue RoumaneEl Eulma, Algeria

📧 Email:fcbmounir1982@gmail.com

📞 Phone / WhatsApp:+213 667 820 789